Swissquote Review
Overall, Swissquote brings Malaysian traders access to pairs and products tied directly to regional flows, including USD/SGD, EUR/SGD, Hong Kong 50, and China 50.
Swissquote offers Malaysian clients more than execution, with webinars, eBooks, Autochartist scanning, and daily research from analysts like Ipek Ozkardeskaya.
 | Minimum Deposit: $1,000 Regulated by: FINMA, CSSF, FCA, DFSA, SFC, MAS, MFSA Leverage: Up to 1:100 |
Swissquote Quick Facts and Info
| Category | Details |
| 🏦Malaysia Office Address | None; offices available in London, Dubai, Hong Kong, Malta, Singapore, Luxembourg, Bucharest, Cyprus, South Africa, Switzerland |
| 📧Email Support | None; available globally via [email protected], and others. |
| 📞Phone Support (Malaysia) | None; available globally, e.g. +41 44 825 88 88 (Switzerland), +357 25 258 250 (Cyprus), +27 21 827 70 46 (South Africa) |
| 💬Live Chat | Available 24/5 |
| ⏱️Customer Support Hours | 24/5; depends on the region. |
| ⏳Office Operating Hours | Depends on the region; mostly Monday – Friday, Sunday to Thursday. |
| 🌐Official Website | www. swissquote.com |
| 🚀 Sign up | 👉Open Account |
5 Best Forex Brokers in Malaysia
Rank | Broker | Review | Regulators | Min Deposit | Official Site |
🥇 |  | Read Review | ASIC, CySEC, IFSC, DFSA, FCA | $5 | Visit Broker |
🥈 |  | Read Review | FSCA, FCA, FSA, DFSA, CMA, St. Vincent & the Grenadine | $0 | Visit Broker |
🥉 |  | Read Review | ASIC, FSA, CBI, BVI, FSCA, FRSA, CySEC, ISA, JFSA | $100 | Visit Broker |
#4 |  | Read Review | CySEC, MISA, FSCA, FSC | $20 | Visit Broker |
#5 |  | Read Review | FSC, ASIC, CySEC | $5 | Visit Broker |
Swissquote Global Licences and Regulation
Swissquote is globally regulated, but not locally by the Securities Commission Malaysia (SC) or Bank Negara Malaysia (BNM). Below is a breakdown of all Swissquote licences worldwide:
| Regulator / Authority | Region / Country | License / Registration No. | Status / Description |
| Monetary Authority of Singapore (MAS) | Singapore | Capital Markets Services Licence | Highly relevant for Malaysian clients due to geographical and economic proximity. Covers custody and brokerage across multi-asset platforms. |
| Securities and Futures Commission (SFC) | Hong Kong | CE No. AZV127 (Type 3 Licence – Leverage FX Trading) | Relevant regional oversight. Provides leveraged Forex trading under Hong Kong law. |
| Dubai Financial Services Authority (DFSA) | Dubai, UAE | Ref F001438 (Category 3A) | Regional hub in the Middle East, accessible to Malaysian traders seeking a DFSA-regulated platform. |
| Swiss Federal Financial Market Supervisory Authority (FINMA) | Switzerland | Banking Licence | Core Swiss banking licence, with Swissquote Group listed on SIX (SQN). Offers high credibility but not directly tied to Malaysian law. |
| Financial Conduct Authority (FCA) | United Kingdom | FRN 562170 | Key European regulatory oversight. Provides investor protection standards aligned with the UK system. |
| Malta Financial Services Authority (MFSA) | Malta | EU Investment Services Licence | Covers custody and securities trading, including funds and crypto. Institutional focus, indirect relevance for Malaysian clients. |
| Commission de Surveillance du Secteur Financier (CSSF), under European Central Bank oversight | Luxembourg | Banking Licence | Banking licence within the EU framework. Provides cross-border access to ETFs, funds, and crypto. |
| Cyprus Securities and Exchange Commission (CySEC) | Cyprus | CIF 422/22 | Offers Forex and CFD services from within the EU. Popular regulatory hub for global traders. |
| Financial Sector Conduct Authority (FSCA) | South Africa | Category 1 Licence, No. 43908 | Covers advice and intermediary services. Limited direct relevance for Malaysia but still part of Swissquote’s global network. |
Swissquote Account Features Explained for Malaysia
Swissquote offers three retail trading accounts and a professional option for experienced traders who can meet the requirements. There’s also a demo account with a virtual balance and several features to help traders test strategies and explore the platforms.
| Live Account | Minimum Dep. | Open an account | Leverage | Commissions |
| Premium | 1,000 EUR, USD, GBP, CHF | Up to 1:100 | Zero commissions on Forex; $0.03 per US stock CFD, 0.15% CH/EU/UK (min $15) | |
| Prime | 5,000 EUR, USD, GBP, CHF | Up to 1:100 | Zero commissions on Forex; $0.02 per US stock CFD, 0.12% CH/EU/UK (min $12) | |
| Elite | 10,000 EUR, USD, GBP, CHF | Up to 1:100 | Forex: €2.50 per side per lot; $0.01 per US stock CFD, 0.09% CH/EU/UK (min $9) | |
| Professional | Portfolio worth €500k or trading experience criteria | Up to 1:400 | Raw spreads from 0.0 pips, €2.50 per lot |
Premium Account
| Account Feature | Value |
| 💻 Trading Platforms | MetaTrader 4, MetaTrader 5, CFXD |
| 📉 Spread Pips | From 1.3 |
| 💰 Minimum Deposit | 1,000 EUR, USD, GBP, CHF |
| 📈 Maximum Leverage | Up to 1:100 (standard retail level) |
| 💹 Trading Instruments | CFDs on stocks, forex pairs, indices, bonds, commodities, precious metals, crypto |
| 🏆 Best For | Traders who want commission-free forex pricing and basic access to multi-asset CFDs |
| ✅ Advantages | No commissions on forex, negative balance protection, access to MetaTrader and CFXD platforms |
| 🚀Sign up | 👉Open Account |
Prime Account
| Account Feature | Value |
| 💻 Trading Platforms | CFXD, MT5, MT4 |
| 📉 Spread Pips | From 0.6 |
| 💰 Minimum Deposit | 5,000 EUR, USD, GBP, CHF |
| 📈 Maximum Leverage | Up to 1:100 |
| 💹 Trading Instruments | Commodities, bonds, indices, shares CFDs, forex pairs, crypto |
| 🏆 Best For | Active traders looking for tighter spreads and lower commissions than Premium |
| ✅ Advantages | Tight spreads, commission-free forex, negative balance protection, deposit insurance up to EUR 20,000, cheaper stock CFD trading than Premium |
| 🚀Sign up | 👉Open Account |
Elite Account
| Account Feature | Value |
| 💻 Trading Platforms | MT4, MT5, TradingView, CFXD |
| 📉 Spread Pips | From 0.0 |
| 💰 Minimum Deposit | 10,000 EUR, USD, GBP, CHF |
| 📈 Maximum Leverage | Up to 1:100 |
| 💹 Trading Instruments | Forex majors and minors, shares CFDs, crypto, indices, commodities, metals, bonds |
| 🏆 Best For | Experienced traders who want spreads as low as 0.0 pips with commission-based pricing |
| ✅ Advantages | Raw spreads, lowest stock CFD commission rate, negative balance protection, access to all platforms including TradingView |
| 🚀Sign up | 👉Open Account |
Professional Account
| Account Feature | Value |
| 💻 Trading Platforms | MT5, MT4, CFXD |
| 📉 Spread Pips | From 0.0 |
| 💰 Minimum Deposit | Eligibility depends on portfolio and trading experience (EUR 500,000+ or proven activity) |
| 📈 Maximum Leverage | Up to 1:400 |
| 💹 Trading Instruments | Forex, CFDs on stocks, indices, commodities, bonds, crypto |
| 🏆 Best For | Seasoned professionals who meet the criteria and want higher leverage with tighter trading conditions |
| ✅ Advantages | Higher leverage, raw spreads, stop-out level lowered to 30%, execution speed around 9ms with a 98% fill ratio, backed by Swissquote’s listed Swiss banking group |
| 🚀Sign up | 👉Open Account |
Demo Account
| Account Feature | Value |
| 💻 Trading Platforms | CFXD web & mobile, MT4, MT5 |
| 🛠️ Features | Virtual balance up to USD 100,000, access to over 400 instruments including forex, crypto, indices, bonds, commodities and stock-CFDs, live and demo modes available on MT4/MT5 |
| 🏆 Best For | Anyone who wants to try Swissquote’s platforms with zero risk |
| 🚀Sign up | 👉Open Account |
Islamic Account
| Account Feature | Value |
| 💻 Trading Platforms | MetaTrader 4, MetaTrader 5, CFXD web & mobile |
| 📉 Spread Pips | As per chosen account type |
| 💰 Minimum Deposit | Based on account selected |
| 📈 Maximum Leverage | Up to 1:100 |
| 💹 Markets Offered | Forex pairs, indices, shares, commodities, crypto |
| 🏆 Best For | Traders looking for a swap-free setup without rollover charges |
| ✅ Advantages | Swap-free conditions available on request, same access to markets as standard accounts, request made via official form, backed by a regulated Swiss bank |
| 🚀Sign up | 👉Open Account |
How to Open a Swissquote Account in Malaysia
Setting up an account with Swissquote from Malaysia is a step-by-step process that asks for the usual personal details, proof of who you are, and confirmation of where you live. Once you’ve got those ready, the rest is about following the online application. Here is a quick guide:
Step 1: Start the application online
Go to the official Swissquote website. The system recognises your location and directs you to the relevant account application page. Choose “Forex & CFDs Account” and select the option to open an account.
Step 2: Enter your personal details
You’ll be asked for:
- Your title, full name, and date of birth.
- Nationality, including dual nationality if it applies.
- Legal address and up-to-date contact information.
Step 3: Provide financial and tax information
Swissquote asks you to confirm your:
- Occupation and investment objectives.
- Tax residence and whether you fall under “US person” rules.
- Account currency (EUR, CHF, or USD) and trading platform preference.
This part helps Swissquote place you in the right account type and remain compliant with international requirements.
Step 4: Add your financial profile
You’ll need to disclose:
- Monthly income and estimated deposit.
- Net worth and the source of it.
- Source of funds for your initial transfer.
- Origin of incoming and expected future funds.
It sounds extensive, but it’s standard for regulated financial institutions.
Step 5: Confirm your knowledge and experience
Before you continue, Swissquote asks you to outline your trading experience and financial knowledge. This is not a pass/fail test; it’s more about risk disclosure and ensuring that you understand the products.
Step 6: Submit and set up login credentials
Once you’ve completed everything, review the details and submit. You’ll see a username on the confirmation screen, and a temporary password will be sent via email. Use those to log in for the first time.
Step 7: Verify your identity and address
Swissquote requires proof of identity and residence.
- Identity: Hold up your passport or national ID card to your computer or laptop camera.
- Residence: Upload a document no older than six months, such as a utility bill or bank statement that shows your legal full name and surname, plus your current address.
Step 8: Fund your account
The last step is transferring money from a bank account in your own name. You can use a local bank transfer or card (Visa or Mastercard) to get funds into your new trading account.
Swissquote vs Competitors: Broker Comparison
| Swissquote | JustMarkets | FBS | |
| ⚖️ Regulation | FINMA, FCA, DFSA, SFC, MFSA, MAS, CSSF, CySEC, FSCA | FSA, CySEC, FSCA, FSC MU, BVI FSC | IFSC, CySEC, ASIC, FSCA |
| 📱 Trading Platform | MT4, MT5, CFXD, TradingView | MT4, MT5, JustMarkets App, Copy | MT4, MT5, FBS App |
| 💰 Withdrawal Fee | No | No | Yes |
| 📊 Demo Account | Yes | Yes | Yes |
| 📈 Minimum Deposit | From 1,000 EUR, USD, GBP, CHF | $10 Cent/Standard, $200 Pro/Raw | $5 |
| 📈 Leverage | Up to 1:400 (pro) | Up to 1:3000 | Up to 1:3000 |
| 📊 Spread | 0.0 pips (Elite/Pro) | 0.0 pips (Raw) | From 0.7 pips |
| 💰 Commissions | EUR 2.5 per side per lot (Elite/Pro) | $3 per side per lot (Raw) | No |
| ✴️ Margin Call/Stop-Out | 100% / 50% (retail), 100% / 30% (pro) | 40% / 20% | 40% / 20% |
| ✴️ Order Execution | Avg 9 ms, 98% fill ratio | Market execution avg 52 ms | Market execution as low as 0.01 sec |
| 💳 No-Deposit Bonus | No | No | No |
| 📊 Cent Accounts | No | Yes | No |
| 📈 Account Types | Premium, Prime, Elite, Pro | Cent, Standard, Pro, Raw Spread, Copy | Retail, Demo, Islamic |
| ⚖️ SCM Regulation | No | No | No |
| 💳 MYR Deposits | No | Yes | Yes |
| 📊 Malaysian Ringgit Account | No | Yes | No |
| 👥 Customer Service Hours | 24/5 | 24/7 | 24/7 |
| 📊 Retail Investor Accounts | Yes | Yes | Yes |
| ☪️ Islamic Account | Yes (on request, swap-free form) | Yes (all accounts swap-free available) | Yes |
| 👉 Open account | 👉Open Account | 👉Open Account | 👉Open Account |
| Minimum Deposit: $1,000 Regulated by: FINMA, CSSF, FCA, DFSA, SFC, MAS, MFSA Leverage: Up to 1:100 |
Swissquote Trading Software and Tools in Malaysia
Swissquote offers four leading platforms, namely MetaTrader 4, MetaTrader 5, CFXD, and TradingView.
MetaTrader 4
MetaTrader 4 remains a go-to option because of its long track record and the fact that it integrates seamlessly with countless brokers worldwide. MetaTrader 4 benefits from strong liquidity links from Swissquote, which means fewer re-quotes and tighter execution during active Asian sessions.
Key Features
- Option to copy trades from other users through integrated social trading tools.
- Simple coding language (MQL4) for building and testing personal strategies.
- Multiple chart display for monitoring several currency pairs at once.
- Customisable alerts for price levels and market movements.
- Access to thousands of third-party plug-ins ranging from scripts to algorithmic systems.
- Compact system requirements, allowing smooth performance on almost any device.
MetaTrader 4 is ideal for Malaysian traders who want stability during high-volume forex sessions, while still having the freedom to plug in locally developed indicators and systems.
TradingView
TradingView has a reputation for its clean interface and massive library of technical scripts. Malaysian traders gain access to this charting environment paired with direct order execution, without switching between analysis and trading accounts.
Key Features
- Built-in chat rooms and private channels for sharing ideas with global traders.
- Ability to trade multiple asset classes directly within chart windows.
- Cross-platform accessibility with identical layouts across web, desktop, and mobile.
- Cloud-based saving of layouts and preferences for instant access anywhere.
- Several drawing tools, from regression trends to pitchforks.
- Economic calendar integrated into charts for tracking events.
TradingView is ideal for Malaysian traders who want to integrate technical studies with regional market watchlists, while taking advantage of a platform that encourages peer-to-peer strategy sharing.
CFXD
CFXD is Swissquote’s multi-asset platform, and it adds useful automation through Autochartist. The instant trade alerts are useful for Malaysians who follow commodities and forex to notice moves outside the usual local trading hours.
Key Features
- Quick order panel with one-click execution across forex, metals, and indices.
- Advanced chart synchronisation for spotting correlations between markets.
- Customisable layouts saved directly on the platform.
- Market scanner delivering trade setups across preferred instruments.
- Personal watchlists with instant sorting by price, spread, or volatility.
- Integrated volatility analysis for risk planning.
CFXD is ideal for Malaysian traders who want rapid pattern recognition across several instruments at once, especially those who monitor oil, gas, and SGD crosses in the same trading session.
MetaTrader 5
MetaTrader 5 offers more timeframes and assets, and opens the door to Malaysians who prefer mixing forex strategies with equity CFDs.
Key Features
- Multi-currency strategy tester for back-testing across several pairs at once.
- Integrated email and notification system for direct alerts.
- Hedging and netting options for flexible position management.
- Economic news feed integrated into the terminal.
- Market Depth window for more detailed order book visibility.
- Support for advanced pending orders, including buy/sell stop limits.
MetaTrader 5 is ideal for Malaysian traders who manage diverse portfolios and who want advanced order types for more precise entries and exits.
Swissquote Asset Classes and Trading Products
| Market Type | Market Description | Examples/Popular Instruments | Reasons Why Malaysian Traders Should Be Familiar With This Type |
| 📈 Stocks CFD | Trade global companies and financial institutions through CFDs. | HSBC, Standard Chartered, Shell, Apple, Tesla, Microsoft, NVIDIA | HSBC and Standard Chartered both have a strong banking footprint in Malaysia, while Shell connects to Malaysia’s oil & gas industry. US tech names such as Apple, Tesla, and NVIDIA are popular among local retail traders who follow global growth themes. |
| 🏦 Forex CFD | Access to global and regional currency pairs with spreads depending on account type. | USDSGD, EURSGD, SGDJPY, AUDUSD, USDHKD | Malaysia’s cross-border transactions with Singapore make USDSGD and EURSGD central. AUDUSD is widely followed because of Malaysia’s trade and education links with Australia. USDHKD matters as Hong Kong remains a key route for Malaysian capital. |
| 🏦 Bonds CFD | Exposure to government bonds from the US, UK, and Europe. | #LGILTM, #USBNDM, #BUNDM | Bonds are mainly used in Malaysia to diversify into global fixed income and to hedge against USD or European market swings rather than for direct local ties. |
| 🛢️ Commodities CFD | CFDs on energy, metals, and agricultural products. | #NGM, LCOUSD, #UKOILM, #Sugar5M, #CoffeeRobM | Malaysia is a major LNG exporter, making natural gas prices (#NGM) highly relevant. Brent benchmarks (LCOUSD, #UKOILM) directly affect Malaysian crude pricing. Agricultural staples such as sugar and coffee tie into Malaysia’s import and consumption trends. |
| 🚀 Crypto CFD | CFDs on the leading global cryptocurrencies. | BTCUSD, ETHUSD | Bitcoin (BTCUSD) acts as the benchmark price Malaysian traders use before converting to MYR. Ethereum (ETHUSD) is the next most widely followed crypto among retail and institutional traders in Malaysia. |
| 📊 Indices CFD | Spot and forward indices from Asia, the US, and Europe. | #HSIM, #CHINA50M, #NIK225, #AU200M, #US500 | China is Malaysia’s largest trading partner, and #CHINA50M is closely watched. #HSIM (Hong Kong 50) links to regional financial flows. Japan (#NIK225) and Australia (#AU200M) connect directly to investment and export ties, while #US500 acts as the global equity barometer Malaysian traders monitor. |
| 🏦 Metals CFD | Precious metals in multiple currencies. | XAU/USD, XAG/USD, XAU/EUR, XAU/GBP, XAU/AUD | Gold priced in USD is the key reference given Malaysia’s reliance on USD for trade and reserves. Silver in USD is also popular with retail traders. Euro- and AUD-denominated gold appeal to traders linked to EU and Australia trade flows. |
| Minimum Deposit: $1,000 Regulated by: FINMA, CSSF, FCA, DFSA, SFC, MAS, MFSA Leverage: Up to 1:100 |
Swissquote Fee Structure Overview
Swissquote’s fee structure is easy to understand. All fees are visible from the website, and before you place any trades.
Spreads and Commissions
What Spreads can Malaysians Expect?
Spreads vary depending on whether you open a Premium, Prime, or Elite account. The table below shows typical spreads on popular instruments for Malaysian traders.
| Instrument | Premium | Prime | Elite |
| Forex (EUR/USD benchmark) | from 1.3 pips | from 0.6 pips | from 0.0 pips |
| USDSGD | from 3.0 pips | from 2.6 pips | from 0.0 pips |
| EURSGD | from 3.2 pips | from 2.5 pips | from 0.0 pips |
| SGDJPY | from 1.4 pips | from 1.2 pips | from 0.0 pips |
| XAU/USD (Gold vs USD) | from 0.25 pips | from 0.23 pips | from 0.0 pips |
| XAG/USD (Silver vs USD) | from 1.14 pips | from 1.10 pips | from 0.0 pips |
| #HSIM (Hong Kong 50 Forward) | from 1.0 pip | from 1.0 pip | from 1.0 pip |
| #NGM (Forward Natural Gas) | from 0.15 pips | from 0.15 pips | from 0.0 pips |
| LCOUSD (Brent) | from 11 cents | from 11 cents | from 0.0 pips |
What are Swissquote’s commission fees?
Commissions apply mainly to Elite accounts for forex and to stock CFDs across all account types.
- Elite forex accounts: EUR 2.50 per side, per lot traded.
- Stock CFDs: Rates depend on account type, with minimum charges in place.
| Account Type | US Stocks | CH+EU+UK Stocks |
| Premium | $0.03 per share, min $15 or 0.15% (min $15) | 0.15% (min $15) |
| Prime | $0.02 per share, min $12 or 0.12% (min $12) | 0.12% (min $12) |
| Elite | $0.01 per share, min $9 or 0.09% (min $9) | 0.09% (min $9) |
Does Swissquote charge Swaps?
Yes, overnight positions are subject to swap charges or credits, depending on the instrument. This applies if you leave trades open past 11 pm CET.
When swaps are applied:
- Positions held beyond 11 pm CET are rolled over.
- Wednesdays carry triple swaps to cover weekends.
- Certain products, like USDCAD, USDTRY, and commodities such as Brent (LCOUSD), have swaps applied on different days.
- Forward CFDs do not incur swaps; instead, a round-turn commission is charged.
How swaps are calculated:
- MetaTrader: Base amount × swap rate ÷ exchange rate
- CFXD: Base amount × swap rate
Examples of swap rates (long/short):
| Instrument | Long Swap | Short Swap |
| USDSGD | -0.00012687 | -0.00008493 |
| EURSGD | -0.00005831 | -0.00000879 |
| SGDJPY | -0.00436295 | -0.00057692 |
| XAU/USD | 0.3873293 | 0.55477295 |
| XAG/USD | -0.00130532 | 0.00459885 |
Swap costs can differ slightly between MetaTrader and Swissquote’s own CFXD platform because of the calculation methods.
What happens to inactive accounts?
If you stop trading, Swissquote charges an inactivity fee. Malaysian clients face:
- Inoperative accounts: 0.10% of account value, minimum €50 per quarter.
- Inactive accounts: After 3 years of no contact, additional research costs apply for handling and supervising the account. These costs are capped at 10% of account value, with a maximum charge of €25,000.
What are Swissquote’s custody fees?
For Malaysia, Swissquote applies an annual custody fee of 0.15%, debited in Swiss francs at the end of each quarter (0.0375% per quarter, minimum CHF 15).
Swissquote Deposit and Withdrawal Methods and Info
Swissquote offers limited, yet reliable payment methods for Malaysians to deposit, including Bank Transfer and Credit/Debit Cards. Withdrawals are processed using Bank Transfer and Express Transfers. Here is an overview:
| Method | Deposit Processing | Withdrawal Processing | Notes for Malaysian Clients |
| Bank Transfer | Up to 1 working day during Swiss business hours (Mon–Fri, 8 am – 5h30 pm CET) | Executed on your chosen date; allow up to 2 additional working days if forex conversion is involved | International transfers from Malaysia are accepted; allow for time zone differences |
| Credit/Debit Card (Visa/Mastercard) | Near-instant, usually within 2 hours during card-processing hours | Not available for withdrawals | Useful for quick funding, but you’ll need bank transfer for taking money out |
| Express Transfers (select currencies: GBP, EUR, CHF, CAD, USD) | N/A | Same-day execution possible with an extra fee; cut-offs between 12:00 and 16:00 CET depending on currency | Not MYR-denominated, and Malaysian clients must account for conversion costs |
How to Deposit into Your Swissquote Account
You can fund your Swissquote account either by card or through a bank transfer.
- Via bank transfer: Log in on desktop, go to Banking → Payments & Transfers → Add Money. There you’ll find your personalised transfer details. Funds usually clear within one working day during Swiss office hours.
- Via card: Choose Visa or Mastercard, and expect processing within two hours (during card-processing windows). This option is convenient for topping up your account quickly from Malaysia, but remember it’s only for deposits.
How to Withdraw from Your Swissquote Account
Withdrawals must be done via bank transfer. You can initiate them in two ways:
- On desktop: Log in, head to Banking → Payments & Transfers, and enter your bank details.
- On mobile: Open the Swissquote app, go to Banking → Payments, and submit your transfer request.
Swissquote Webinars, eBooks, and Market Research
Trading with Swissquote is not limited to placing orders; there’s a line-up of learning and research tools for Malaysians.
Swissquote provides resources that directly tie into what matters locally, whether your interest is in regional Forex pairs like USD/SGD or in keeping up with global commodities such as Brent crude (still a pricing benchmark for Malaysian exports).
| Tool | Description | Purpose for Traders |
| eBooks | A library of titles covering Forex basics, Japanese candlesticks, chart patterns, CFDs, and Ichimoku Kinko Hyo. | Helps new and intermediate Malaysian traders understand technical analysis beyond MYR markets, especially for cross-border pairs like USD/SGD and EUR/SGD that drive local trading volume. |
| AutoChartist | Automated market scanner integrated into CFXD and MetaTrader. Identifies trade setups, patterns, and volatility levels. | Speeds up market analysis for Malaysian traders tracking liquid pairs tied to the region (USD/SGD, SGD/JPY) and commodities linked to Malaysia’s exports like palm oil and LNG. |
| Expert Insights | Daily video analysis with Swissquote’s senior analysts on topics like Fed decisions, global rallies, crypto, and commodity markets. | Keeps Malaysian traders in sync with global market drivers that affect Bursa Malaysia sentiment and MYR’s direction, particularly when US rates or Chinese data impact flows. |
| Webinars | Live and on-demand sessions hosted by professionals, covering strategies, indicators, and platform features. | Gives Malaysian traders access to international expertise without leaving home, supporting skill development for trading equities and Forex in a region where global and local markets intersect. |
| Minimum Deposit: $1,000 Regulated by: FINMA, CSSF, FCA, DFSA, SFC, MAS, MFSA Leverage: Up to 1:100 |
How to Contact Swissquote Support from Malaysia
| Customer Support | Swissquote Customer Support |
| ⏰Operating Hours | Vary by region. The Swiss HQ runs Mon–Fri, 8 am – 10 pm CET, London operates Mon–Fri, 8 am – 6 pm UK time, and Singapore is closest to Malaysian hours, open Mon–Fri, 9 am – 6 pm SGT. |
| 🔊Support Languages | English is covered across all offices. Some desks also provide Italian and Spanish (Cyprus). |
| 👥Live Chat | Yes, available 24/5 directly through the Swissquote website or platform. |
| ☎️Email Address | Regional contacts most relevant for Malaysia: Singapore: [email protected] , Hong Kong: [email protected], London: [email protected] |
| 🏆Telephonic Support | Nearby regional lines: Singapore: +65 6982 6780 , Hong Kong: +852 3902 0000 , London: +44 20 7186 2600 |
| 📍The overall quality of Swissquote Support | Swissquote support is bank-level: structured, professional, and global. |
Industry Awards Won by Swissquote
Swissquote has a decent collection of awards, though the spotlight mostly shines on Europe rather than Malaysia or Asia. The firm’s recognition leans heavily on its European strength in digital assets, wealth tech, and private banking, which indirectly benefits Malaysian traders.
| 🗓️ Year | 🏅 Award Title | 🌍 Event / Notes |
| 2025 | Best Innovation Award – Swiss DOTS | Swiss Derivative Awards, Switzerland |
| 2025 | Most Tradeable Symbols & Banking Services | ForexBrokers.com Global Rankings |
| 2024 | ETF Online Broker of the Year | Swiss ETF Awards / finanzen.ch |
| 2024 | Switzerland’s Most Innovative Companies | Bilanz & PME |
| 2024 | #1 Crypto Exchange in Switzerland, Top Crypto Exchange in DACH | SIQT (Swiss Institute for Quality Tests) |
| 2024 | Bank of the Year – Luxembourg | The Banker (Financial Times) |
| 2024 | Best Private Bank for Self-Directed Investments | PWM Wealth Tech Awards (FT Group) |
| 2024 | Best Bank for Digital Assets (Europe) & Best Custody Solutions Provider | The Digital Banker – Digital Asset Awards |
| 2024 | Best Digital Innovator of the Year | Global Private Banker WealthTech Awards |
| 2024 | Best Bank for Digital Investing – Luxembourg | Global Banking & Finance Review |
Swissquote Social Responsibility
Swissquote does not list CSR projects specific to Malaysia, but its global initiatives give you a sense of how it contributes.
Community and Charity Support
Swissquote has channelled more than CHF 800,000 into local groups, including sports teams, while also backing earthquake relief.
Education and Research
Swissquote has donated CHF 400,000 annually since 2009 to support the Swissquote Chair in Quantitative Finance at EPFL and the Centre for Digital Trust.
Impact-Linked Investing
Swissquote’s Impact Investing certificate directs half of its dividends to sustainable projects, with two projects already financed.
Swissquote Final Thoughts
Swissquote offers Malaysians access to global and regional markets from USD/SGD pairs to Brent crude. You also get research, webinars, and tools such as Autochartist, which can help you if you follow trends across Asia.
Swissquote is multi-regulated globally, even though there’s no local SCM regulation, and there are licenses from FINMA, FCA, MAS, and several other entities.
Despite the positives, MYR funding is not available, the account opening requires detailed financial disclosures, and customer support is regional rather than local.
Overall, Swissquote is appealing to traders who want security and depth of markets, but it might not suit traders who want local protection, MYR accounts, or local support.
Swissquote Pros and Cons
| 🟢 Pros | 🔴 Cons |
| Commission-free forex trading on Premium and Prime accounts | Annual custody fee of 0.15% charged in Swiss francs |
| Educational support includes webinars, eBooks, and Autochartist scanning | Inactivity fee applies after periods of no trading activity |
| Global regulation from MAS, SFC, FCA, DFSA, CySEC, and others | Deposit and withdrawal options limited to bank transfer and cards with no e-wallets |
| High execution quality with average 9 ms order speed and 98% fill ratio | Malaysian Ringgit deposits and accounts are not available |
| Negative balance protection available on retail accounts | No local regulation by the Securities Commission Malaysia or Bank Negara Malaysia |
| Access to regional products like USD/SGD, EUR/SGD, Hong Kong 50, and China 50 | |
| Islamic swap-free accounts available | |
| Access to MT4, MT5, TradingView, and Swissquote’s own CFXD | |
| Demo account with up to USD 100,000 virtual balance | |
| Account tiers from Premium to Elite and Professional, each with tailored pricing and spreads |
Swissquote Review Detailed Summary
| Category | |
| 🌟 Company Name | Swissquote Bank Ltd |
| 📅 Year Founded | 1996 |
| 🏢 Head Office | Gland, Switzerland |
| ☎️ Head Office Telephone | +41 22 999 94 11 |
| 👥 Active Traders Globally | 400,000+ |
| 🛡️ Is FXCM Safe? | Yes — a publicly listed, Swiss FINMA-regulated bank with strong investor protection |
| 🌍 Regulatory Bodies | FINMA (Switzerland), FCA (UK), DFSA (UAE), SFC (Hong Kong) |
| 🌎 Accept GHS Clients | Yes, via global entities |
| 🛡️ Negative Balance Protection | Yes |
| 💵 Account Types | Standard, Premium, Prime, Professional |
| 🌍 Account Opening Languages | English, French, German, Italian, Arabic, Chinese |
| ⏱️ Account Opening Time | 1–3 business days |
| 💰 Minimum Deposit | USD 1,000 (Standard) |
| 🏦 Deposit Methods | Bank wire, credit/debit cards, ePayments (Skrill/Neteller in selected regions) |
| 🌟 Islamic Account Available | No (not explicitly offered) |
| 📊 Demo Account Available | Yes |
| 💼 Welcome Bonus | No welcome bonus |
| ⚡ Deposit Processing Time | 1–2 business days (bank wire), instant (card) |
| 💹 Leverage | Up to 1:100 (varies by entity) |
| 📊 Spreads | From 0.6 pips (EUR/USD, Prime account) |
| 🔄 Swap-Free Accounts | No |
| ⚡ Scalping Allowed | Yes |
| 🛡️ Hedging Allowed | Yes |
| ⚙️ Trading Platforms | MetaTrader 4, MetaTrader 5, Advanced Trader |
| 🖥️ Desktop App | Yes |
| 📱 Mobile App | Yes (Swissquote App for iOS & Android) |
| 🌍 Trading Products | Forex, Stocks, ETFs, Indices, Commodities, Cryptocurrencies, Bonds |
| 🏦 Major Pairs Available | EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD |
| 🛠️ Technical Tools | AutoChartist, Trading Central, integrated MT5 tools |
| 📈 Charting Tools | MT4/MT5 built-in + Advanced Trader suite |
| 📊 Advanced Indicators | 80+ built-in, plus custom indicators |
| ⏳ Time Frames | From 1 minute to 1 month |
| 🌟 AutoChartist | Yes |
| 📚 Learning Materials | Webinars, video tutorials, ebooks, trading academy |
| 🛠️ Trading Tools | Economic calendar, news feed, sentiment data, AutoChartist |
| 📱 Social Media Platforms | Facebook, YouTube, LinkedIn, Instagram |
| Yes | |
| 📹 YouTube | Yes |
| Yes | |
| Yes | |
| 🪙 Deposit Fee | None from Swissquote (bank fees may apply) |
| 🏦 Withdrawal Fee | CHF 2 per domestic, CHF 10 international (approx.) |
| 💸 Inactivity Fee | CHF 10/month after 6 months of inactivity |
| 💵 Commission Fee | None for Forex; CFD commissions depend on asset type |
| 💳 Payment Methods | Bank transfer, credit/debit cards |
| 🔄 STP (Straight Through Processing) | Yes — hybrid execution model |
| 🌐 VPS Hosting | Yes (for MT4/MT5 users) |
| ⚙️ API Trading Support | Yes (FIX API & REST API) |
| 🖥️ Copy Trading | Yes (via MetaTrader signal services) |
| 📈 Forex Trading | Yes |
| 📉 Indices CFDs | Yes |
| 🛢️ Commodity CFDs | Yes |
| 📊 Stock CFDs | Yes |
| 🇬🇭 Ghana-Specific Features | Not available (only international methods) |
| 💵 Local Payment Methods | No (accounts in USD, EUR, CHF, GBP) |
| 🏦 GHS Account Availability | Moderate (USD 1,000) |
| 💰 Low Minimum Deposit | English-only global support (no local Malaysia office) |
| 📞 Localized Customer Support | None |
| 🎁 Bonuses & Promotions | Global — 400+ Forex pairs and 3+ million instruments via Swissquote Bank |
| 📈 Market Access | Moderate — more suited for advanced traders |
| 🌟 Beginner Friendliness | High — strong research and learning content |
| 📚 Education Quality | Reliable, though slower without e-wallets |
| 💵 Deposit & Withdrawal | Excellent — robust MT4/MT5 and proprietary Advanced Trader |
| 📊 Platform Quality | Responsive, multilingual, but limited local coverage |
| 💬 Customer Service Quality | Very high — publicly traded Swiss bank under FINMA regulation |
| 🌟 Trustworthiness | Reliable, though slower without e-wallets |
Swissquote Review References
- Monetary Authority of Singapore (MAS) – Capital Markets Services Licence
- Securities Commission Malaysia (SC)
- Swissquote official website – www.swissquote.com
- CFXD
- Expert Insights
- Swiss Derivative Awards, Switzerland
- Swiss ETF Awards
| Minimum Deposit: $1,000 Regulated by: FINMA, CSSF, FCA, DFSA, SFC, MAS, MFSA Leverage: Up to 1:100 |
Swissquote Broker FAQs
Can Malaysian clients contact Swissquote through live chat during Asian market hours?
Yes, Swissquote provides live chat support 24/5.
What custody fees does Swissquote charge Malaysian traders?
Swissquote applies an annual custody fee of 0.15%, debited in Swiss francs at the end of each quarter.
How much leverage does Swissquote offer to Malaysian professional traders?
Professional accounts get leverage up to 1:400.
Is cryptocurrency trading available on Swissquote for Malaysian clients?
Yes, Swissquote provides CFDs on Bitcoin and Ethereum.
Does Swissquote provide swap-free Islamic accounts for Malaysian traders?
Yes, Malaysian traders can request a swap-free account by submitting an official form.
What documents are needed to verify your Swissquote account from Malaysia?
Identity is verified with a passport or national ID shown to a camera, and residence is confirmed with a utility bill or bank statement less than six months old.
Is email support available for Malaysian clients of Swissquote?
Yes, Malaysian clients can use email addresses for Singapore, Hong Kong, or London offices.
Is MetaTrader 5 available to Swissquote clients in Malaysia?
Yes, MetaTrader 5 is available alongside MT4, CFXD, and TradingView.
Has Swissquote received international recognition that benefits Malaysian traders?
Yes, awards include Best Bank for Digital Assets in Europe, ETF Online Broker of the Year, and several digital innovation prizes.
Which Swissquote global licence is the most relevant for traders based in Malaysia?
The Monetary Authority of Singapore licence is the most relevant, given the proximity and close economic ties.
Can Malaysians withdraw funds from Swissquote using a debit or credit card?
No, withdrawals are only possible by bank transfer.
How does Swissquote charge commissions on US stock CFDs for Malaysian accounts?
Commissions depend on account type, starting at $0.03 per share on Premium and going as low as $0.01 per share on Elite.
Are currency conversion costs applied when Malaysian clients deposit MYR into Swissquote?
Yes, since deposits are not in MYR, Malaysian clients face conversion costs when funding accounts.
What educational resources does Swissquote provide Malaysian beginners?
Swissquote offers eBooks on forex basics, candlesticks, chart patterns, CFDs, and more, alongside webinars and analyst research.
How does Swissquote’s CFXD platform help Malaysian traders with market analysis?
CFXD includes Autochartist scanning, volatility analysis, and customisable watchlists, helping traders follow commodities and forex tied to Malaysia.
What is the minimum deposit for a Swissquote Premium account in Malaysia?
The Premium account requires a minimum deposit of 1,000 in EUR, USD, GBP, or CHF.
What spreads should Malaysian traders expect on USD/SGD with Swissquote?
Spreads on USD/SGD start from 3.0 pips on Premium, 2.6 pips on Prime, and 0.0 pips on Elite.
Which Swissquote regional office is closest to Malaysian traders seeking phone support?
Singapore is the nearest office, with support available Monday to Friday, 9 am to 6 pm SGT.
Are inactivity fees applied to Malaysian accounts with Swissquote?
Yes, Swissquote charges 0.10% of the account value, with a minimum of €50 per quarter after accounts become inactive.
Can Malaysians trade global commodities like oil and gas through Swissquote?
Yes, Swissquote provides CFDs on commodities including natural gas, Brent, and UK oil, which matter directly to Malaysia’s energy sector.
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