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FXCM Review

4.6/5 - (10 votes)

FXCM review

 

Overall, FXCM can be summarised as a trustworthy and highly regulated Forex Broker that has a significant presence in Malaysia. FXCM offers an easy-to-use social copy trading platform with high levels of security, trustworthiness, and excellent customer support.  FXCM has a trust score of 95 out of 99.

 

🔎 Broker🥇 FXCM
📌 RegulationFCA, ASIC, CySEC, FSCA
💴 Minimum Deposit (MYR)230 MYR ($50)
💵 MYR Deposits Allowed✅ Yes
📉 Minimum Trade Size0.01 lots
📈 Maximum Trade Size50 million per trade on Forex
🪙 Crypto trading offered✅ Yes
9️⃣ Rating for FXCM Malaysia9/10
💯 Trust score for FXCM Malaysia95%

 

FXCM Review

 

FXCM Review – Analysis of Brokers’ Main Features

 

  1. ☑️ FXCM Overview
  2. ☑️ FXCM Detailed Summary
  3. ☑️ FXCM Advantages Over Competitors
  4. ☑️ Who will Benefit from Trading with FXCM?
  5. ☑️ FXCM Safety and Security
  6. ☑️ FXCM Bonus Offers and Promotions
  7. ☑️ FXCM Affiliate Program Features
  8. ☑️ How to open an Affiliate Account with FXCM
  9. ☑️ FXCM Minimum Deposit
  10. ☑️ FXCM Account Types and Features
  11. ☑️ How to open an FXCM Account in 7 Easy Steps
  12. ☑️ FXCM MAM / PAMM Features
  13. ☑️ Social Trading with FXCM
  14. ☑️ FXCM Trading Platforms
  15. ☑️ Which Markets Can You Trade with FXCM?
  16. ☑️ FXCM Fees, Spreads, and Commissions
  17. ☑️ FXCM Deposits and Withdrawals
  18. ☑️ FXCM Education and Research
  19. ☑️ FXCM Customer Support
  20. ☑️ Rating of FXCM ‘s Main Features
  21. ☑️ FXCM VPS Review
  22. ☑️ FXCM Trading Signals
  23. ☑️ FXCM Cashback Rebates Features and Conditions
  24. ☑️ FXCM Web Traffic Report
  25. ☑️ FXCM Best Countries by Traders
  26. ☑️ FXCM vs GO Markets vs Fidelity Investments – a Comparison
  27. ☑️ FXCM Broker Alternatives
  28. ☑️ FXCM Awards and Recognition
  29. ☑️ Our Experience with FXCM
  30. ☑️ Recommendations according to our in-depth review of FXCM
  31. ☑️ FXCM Customer Reviews
  32. ☑️ FXCM Pros and Cons
  33. ☑️ In Conclusion
  34. ☑️ Frequently Asked Questions

 

 

FXCM Review – Analysis of Brokers’ Main Features

 

FXCM Overview

 

FXCM is a well-known forex broker with a significant presence in Malaysia. The broker is well-known for its high levels of security and trustworthiness, with a Trust Score of 95 out of 99.  FXCM, regulated in multiple jurisdictions, including the United Kingdom, Australia, and South Africa, provides Malaysians with a secure trading environment.

FXCM’s user-friendly mobile trading platform, which offers a variety of order types and an efficient search function, is one of its key features. However, it is important to note that the platform has some limitations, such as the lack of certain advanced features.

FXCM is regarded as a legal and viable forex trading option in Malaysia. The broker allows Malaysian residents to open accounts and offers services tailored to the region’s traders’ needs.

Despite its many benefits, potential traders should exercise caution when trading with FXCM’s high leverage levels.

 

FXCM Overview

 

FXCM Detailed Summary

 

🔎 Broker🥇 FXCM
📌 HeadquarteredUnited Kingdom
🌎 Global OfficesUnited Kingdom, Cyprus, Australia, Israel, South Africa, Canada (Affiliate office)
📍 Local Market Regulators in MalaysiaSecurities Commission of Malaysia (SCM)
💹 Foreign Direct Investment in Malaysia15.11 billion USD (2022)
▶️ Foreign Exchange Reserves in Malaysia103.4 billion USD (July 2025)
⏩ Local office in Kuala LumpurNone
📈 Governor of SEC in MalaysiaShaik Abdul Rasheed Abdul Ghaffour is the Governor of the Central Bank of Malaysia
📉 Accepts Malaysia Traders✅ Yes
📊 Year Founded1999
☎️ Malaysia Office Contact NumberNone
✒️ RegulationFCA, ASIC, CySEC, FSCA
☪️ Islamic Account✅ Yes
🆓 Demo Account✅ Yes
↪️ Non-expiring DemoYes, if frequently used (Trade Station)
👥 Affiliate Program✅ Yes
💻 Order ExecutionMarket
🖥️ OCO Orders✅ Yes
📌 One-Click Trading✅ Yes
📌 Scalping✅ Yes
🧱 Hedging✅ Yes
📎 Expert Advisors✅ Yes
📰 News Trading✅ Yes
🗞️ Trading API✅ Yes
🏷️ Starting spread0.2 pips on EUR/USD, Variable
💴 Minimum Commission per TradeNone; only the spread is charged
💵 Decimal Pricing5th Decimal after the comma
📈 Margin Call100%
⛔ Stop-Out50%
📉 Minimum Trade Size0.01 lots
📊 Maximum Trade Size50 million per trade on Forex
🪙 Crypto trading offered✅ Yes
💱 Offers an MYR AccountNone
👤 Dedicated Malaysia Account ManagerNone
👥 Leverage Restrictions for MalaysiaNone
💷 Minimum Deposit (MYR)230 MYR ($50)
💳 Deposit CurrenciesAll
💰 MYR Deposits Allowed✅ Yes
🔢 Account Base CurrencyDepends on the region and regulatory entity
✔️ Active Malaysia Trader Stats4 million+
🔁 Active Malaysian-based FXCM customersUnknown
ℹ️ Malaysia Daily Forex Turnover15 billion USD (Average for August 2025)
⏱️ Minimum Withdrawal TimeInstant
⏲️ Maximum Estimated Withdrawal TimeUp to 2 working days
⌚ Instant Deposits and Instant Withdrawals✅ Yes
*️⃣ Segregated Accounts with Malaysian BanksNone
⏰ Trading Platform TimeGMT +2
⏱️ Observe DST ChangeYes
📌 DST Change Time zoneEastern European Time
📍 Offers USD/MYR currency pairNone
📈 USD/MYR Average SpreadNone
📉 Offers Malaysian Stocks and CFDsNone
📊 Customer Support LanguagesMultilingual
➕ Copy Trading SupportYes, through ZuluTrade
⏰ Customer Service Hours24/5
💖 Malaysian-based customer supportNone
🎁 Bonuses and Promotions for Malaysia Traders✅ Yes
🖍️ Education for Malaysian beginners✅ Yes
🖥️ Proprietary trading softwareYes, Trading Station
😎 Most Successful Trader in MalaysiaRayn Lim (Net Worth is private)
☑️ Is FXCM a safe broker for Malaysian Traders✅ Yes
🔟 Rating for FXCM Malaysia9/10
💯 Trust score for FXCM Malaysia95%

 

FXCM Detailed Summary

 

FXCM Advantages Over Competitors

 

FXCM has the following notable advantages over competitors:

 

  • ✅ FXCM is a zero-commission broker that offers competitive spreads on CFDs and forex currency pairs.
  • ✅ In addition to the native Signals market on MetaTrader, FXCM offers access to the ZuluTrade platform for copy trading, though availability varies by region.
  • ✅ Whether you are a beginner using Capitalise.io or a seasoned Python coder, FXCM is a market leader in providing algorithmic trading solutions.
  • ✅ FXCM provides robust market research capabilities, making it a top choice for traders who rely on data-driven strategies.
  • ✅ FXCM is governed by regulations in two Tier-1 and two Tier-2 jurisdictions, ensuring high security and compliance.
  • ✅ FXCM was founded in 1999 as a subsidiary of Leucadia Company, a Jefferies Financial division (NYSE: JEF). This lends credibility and stability to the broker.
  • ✅ The broker offers a variety of advanced trading tools, which are especially useful for algorithmic trading.
  • ✅ FXCM is committed to transparency by publishing detailed monthly reports on slippage statistics and trade execution quality across all order types.
  • ✅ FXCM has been recognized as Best in Class (among the top 7) in comprehensive evaluations for its Platforms and Tools, Professional Trading, Algorithmic Trading, and Social Copy Trading. This demonstrates the broker’s expertise in key areas for traders.

 

 

and much, MUCH more!

 

FXCM Advantages Over Competitors

 

Who will Benefit from Trading with FXCM?

 

  • ✅ Those who make trading decisions based on quality market research will benefit from FXCM’s robust research capabilities.
  • ✅ The zero-commission structure is especially beneficial for traders with high trading volumes because it allows for cost-effective trading.
  • ✅ FXCM’s trading platforms are user-friendly, making it a good choice for both beginner and intermediate traders looking for a simple trading environment.
  • ✅ FXCM is a safe choice for traders who value security and dependability due to its high trust score and multiple regulations.
  • ✅ Because of the advanced trading tools and platforms available, such as MT4, algorithmic traders will find FXCM very accommodating to their trading strategies.

 

 

What distinguishes FXCM from its competitors?

FXCM has a robust Rebate Program that rewards active traders based on trading volume.

 

How does FXCM’s customer service stack up against the competition?

FXCM offers 24/5 customer support, but the quality and responsiveness are frequently praised.

 

 

Who will Benefit from Trading with FXCM

 

FXCM Safety and Security

 

FXCM Regulation in Malaysia

 

FXCM is not regulated by the Securities Commission of Malaysia (SCM). However, FXCM global regulations are listed in the table below.

 

FXCM Global Regulations

 

🔎 Registered Entity🌎 Country of Registration📌 Company Reg.📍 Regulatory Entity📈 Tier📉 License Number/Ref
1️⃣ FXCM Australia Pty LimitedAustraliaACN 121 934 432ASIC1309763
2️⃣ Forex Capital Markets LimitedUnited Kingdom04072877FCA1217689
3️⃣ FXCM EU LtdCyprusHE 405643CySEC2392/20
4️⃣ FXCM South Africa (Pty) LtdSouth Africa2015/279499/07FSCA2FSP 46534

 

FXCM Protection of Client Funds

 

🔎 Security Measure📌 Information
🔒 Segregated Accounts✅Yes
🗝️ Compensation Fund Member✅Yes
🔏 Compensation Amount85,000 GBP
🔐 SSL Certificate✅Yes
🔑 2FA (Where Applicable)✅Yes
🔓 Privacy Policy in Place✅Yes
🔒 Risk Warning Provided✅Yes
🗝️ Negative Balance Protection✅Yes
🔏 Guaranteed Stop-Loss OrdersNone

 

Security while Trading

 

  • ✅ To ensure financial security, customer funds are held in separate bank accounts with reputable financial institutions such as Citibank in Australia.
  • ✅ European clients are protected by the FSCS, which provides up to £85,000 in compensation if FXCM goes bankrupt.
  • ✅ SSL encryption is essential for preventing potential online fraud and identity theft, such as the interception of credit card numbers and identification documents.

 

 

Finally, SSL Encryption Encrypts data transfer between users’ PCs and FXCM servers using Secure Socket Layer (SSL) technology, protecting against unauthorized access.

 

 

Pros and Cons Regulation and Safety of Funds

 

✅ Pros❎ Cons
FXCM is well-regulated in four regions by the FSCA, FCA, CySEC, and the ASICFXCM is not locally regulated in Malaysia

 

 

What security measures does FXCM have in place?

To protect user data, FXCM employs high-level encryption and two-factor authentication.

 

How does FXCM handle data privacy?

FXCM abides by data protection laws and has a detailed privacy policy.

 

 

FXCM Safety and Security

 

FXCM Bonus Offers and Promotions

 

FXCM offers Malaysian traders the following bonuses and promotions:

 

  • ✅ Friends and Family Referral Program:  Through the ‘Friends and Family Referral Promotion,’ FXCM rewards client loyalty and referrals. Both parties receive a cash bonus when clients refer friends and family who open an account, fund at least $300, and meet trading volume criteria.
  • ✅ Rebates Program for Active Traders

 

 

Does FXCM offer a welcome bonus?

No, FXCM does not currently offer a welcome bonus.

 

Are there any promotional trading contests with FXCM?

No, FXCM does not hold trading competitions.

 

 

FXCM Bonus Offers and Promotions

 

FXCM Affiliate Program Features

 

The FXCM Affiliate Program provides a fixed CPA commission plan that pays up to $750 per qualified client you refer. The program also includes sophisticated performance overview reports to assist you in tracking your progress.

Affiliates are assisted by dedicated affiliate managers who guide them at every stage. Furthermore, you can access various marketing materials, such as banners and tools in various sizes. Lastly, payments are made monthly, ensuring you receive your commissions on time.

 

 

What are the key features of FXCM’s affiliate program?

The FXCM affiliate program provides competitive commissions as well as real-time tracking.

 

Is there a minimum payout for affiliates?

No, the minimum payout for FXCM affiliates is not specified.

 

 

FXCM Affiliate Program Features

 

How to open an Affiliate Account with FXCM

 

To register an Affiliate Account, Malaysian traders can follow these steps:

 

  • ✅ Navigate to the official FXCM website and look for the Affiliate Program section. If you are new to FXCM, you must create an account. Existing FXCM account holders can log in using their login information.
  • ✅ Complete the affiliate application form with all the necessary information, such as personal information, business model, and preferred payment method for commissions.
  • ✅ To verify your account, submit identification documents or proof of business.
  • ✅ Before proceeding, carefully read and accept the Affiliate Program terms and conditions.
  • ✅ Once your information has been entered and your documents uploaded, submit your application for review.
  • ✅ Your application will be reviewed by FXCM, which may take a few days. When your affiliate account is approved, you will be notified via email.

 

 

After approval, you can log in to your affiliate dashboard and track your referrals and commissions.

 

 

Is there a commission for FXCM affiliates?

Yes, FXCM compensates affiliates on a commission basis.

 

How do I track my FXCM affiliate earnings?

FXCM offers a dashboard where you can track your affiliate earnings.

 

 

How to open an Affiliate Account with FXCM

 

FXCM Minimum Deposit

 

🔎 Live Account💶 Minimum Dep.
CFD Trading Account230 MYR ($50)

 

 

What is the minimum deposit required to open an account with FXCM?

The minimum deposit varies depending on the account type, but it usually starts at $50.

 

Are there any fees for not meeting the minimum deposit?

No, FXCM does not levy fees for failing to meet the minimum deposit requirement.

 

 

FXCM Minimum Deposit

 

FXCM Account Types and Features

 

🔎 Live Account💶 Minimum Dep.📉 Average Spread💴 Commissions💳 Average Trading Cost
🥇 CFD Trading Account230 MYR / 50 USD0.2 pipsN/AVaries per position size

 

FXCM CFD Trading Account

 

CFD trading enables Malaysian traders to profit from fluctuations in the value of currencies, stock indices, and commodities such as gold and oil without owning the underlying assets. For Malaysian traders engaging in CFD trading through FXCM, a plethora of localized advantages are available:

 

  • ✅ Accessible leveraged trading on various financial instruments, with leverages of up to 1:400 for traders registered with regulatory bodies other than the FCA.
  • ✅ Competitive trading fees and meticulously crafted spreads.
  • ✅ Complete Stamp Duty exemption, providing a cost-effective trading environment.

 

 

Depending on the chosen legal framework for their trading account, the potential leverages for Malaysian traders typically range from 1:100 to 1:400.

 

FXCM CFD Trading Account

 

FXCM Active Trader Account

 

The Active Trader accounts provide a customized experience that is tailored to the needs of frequent traders in Malaysia.  Malaysian traders can take advantage of the opportunity to become Active Traders, gaining access to specialized assistance, premium offerings, and innovative solutions tailored to their trading style.

In addition, residents of the United Kingdom and Ireland have access to various pricing options, including the possibility of a Tax-Free account with tight spreads and no commissions.  The Active Trader account’s intention is to cater exclusively to traders demonstrating unwavering dedication to their craft.

 

It grants its users, particularly Malaysian traders, a variety of exclusive privileges:

 

  • ✅ Customized and individualized solutions that meet the specific needs of active traders.
  • ✅ Unrestricted access to API Trading, enabling traders to leverage technologically advanced capabilities.
  • ✅ A specialized customer service system is sensitive to active traders’ unique requirements.
  • ✅ Access to Market Depth in real-time offers a comprehensive market landscape view.
  • ✅ Institutional-grade trading insights that enrich decision-making processes.

 

 

This offering exemplifies FXCM’s unwavering dedication to providing the highest level of service.

 

 

FXCM Active Trader Account

 

FXCM Demo Account

 

FXCM caters to the trading needs of Malaysians by offering them access to demo accounts across various marketplaces. The benefits of utilizing an FXCM demo account for Malaysian traders include:

 

  • ✅ Simulated capital of up to $20,000.
  • ✅ Real-time pricing for buying and selling.
  • ✅ Opportunity to engage in trading activities 24/7, five days a week.

 

 

However, Malaysian traders should be aware that demo accounts do not replicate the same level of market liquidity found in real trading accounts. Additionally, there might be price delays and limitations on certain products.

 

FXCM Demo Account

 

FXCM Islamic Account

 

FXCM has expanded its array of available account types to accommodate the preferences of Malaysian traders by introducing interest-free accounts, also known as Islamic accounts.  Regular forex trading accounts calculate rollovers at 5 pm EST, where open positions are carried over to the next business day, with corresponding interest adjustments.

FXCM’s approach to Islamic accounts involves adjusting spreads or commissions instead of involving interest. The adjustment, referred to as a “surcharge,” is implemented in place of interest payments.

The nature of the surcharge varies depending on the specific account type and pricing structure. It might manifest as a mark-up on the spread or as a transaction commission fee.

 

FXCM Islamic Account

 

FXCM Professional Account

 

Malaysian traders can open a professional account with FXCM by meeting the following criteria:

 

  • ✅ Applicants must have maintained significant positions in leveraged derivatives over the past four quarters.
  • ✅ Traders with a financial portfolio exceeding 500,000 EUR are also eligible.
  • ✅ A minimum of one year of experience in a financial position requiring a solid understanding of derivatives trading is an additional requirement.

 

 

To access a professional account, Malaysian traders must demonstrate the skills, experience, and knowledge necessary to make informed investment decisions.  Notable differences include:

 

  • ✅ FXCM is required by the Financial Conduct Authority (FCA) to adjust leverage on specific retail products to comply with regulatory requirements.
  • ✅ Traders whose losses exceed their initial deposits must make additional payments to keep their account balance positive.
  • ✅ Due to the unique dynamics of complex financial transactions, the risk warnings extended to regular traders are not extended to Professional Malaysian traders.
  • ✅ Higher leverage can amplify losses, so investors are cautioned to exercise caution.

 

 

Upon attaining professional status, traders must be aware that the same trader protections granted to ordinary traders do not apply to them.

 

FXCM Professional Account

 

FXCM Spread Betting Account

 

FXCM does not provide spread betting to Malaysian clients, only to those in the United Kingdom. Therefore, the following is purely for informational purposes as part of FXCM’s overall offer.

Spread betting entails the trading of derivatives and focuses on predicting the future price volatility of a specific asset class.

This financial instrument enables traders and investors to profit from potential price fluctuations without owning the underlying asset. Spread betting simplifies the process of gaining exposure to the financial markets.

 

The advantages of spread betting for eligible clients are outlined below.

 

  • ✅ Profit gains are exempt from taxation.
  • ✅ There is no Stamp Duty involved.
  • ✅ Trades are executed without commissions.
  • ✅ It is possible to speculate on both rising and falling prices.
  • ✅ Access to an assortment of markets.

 

 

It is important to note that spread betting profits are not subject to taxation, which is a distinct advantage. Traders can profit from upward or downward market movements without owning the underlying assets. In addition, spread bets offer leverage and have no commissions.

 

FXCM Spread Betting Account

 

FXCM Base Account Currencies

 

FXCM offers a limited selection of base currencies compared to other well-known international brokers, and their charges for converting currency are some of the highest in the industry.

Malaysian traders can only have accounts denominated in US dollars when using FXCM. If Malaysian traders have bank accounts with MYR as their denomination, they must pay fees for converting funds when making deposits or withdrawals.

It is important to carefully analyze the potential impact on trading expenses and profits caused by these high currency conversion costs.  For those who trade significant volumes (more than 10 lots per month), opening a USD-based account with a digital bank would be more advantageous.

Digital banks typically offer various currency options for banking accounts at favorable exchange rates and free or cost-effective international wire transactions.

 

FXCM Base Account Currencies

 

FXCM Basic Order Types

 

FXCM Basic Order Types include:

 

  • ✅ A market order can be either a buy or a sell order that executes at the current market price. This is the current price displayed on your price chart. If you place a market order, you will be immediately entered at the best available price.
  • ✅ Market orders are most effective when a trading opportunity requires prompt action. Click buy/sell at the market to enter the trade immediately.
  • ✅ A stop order can be either a buy or sell stop, depending on whether you wish to purchase above or below the market.
  • ✅ This is useful for trading breakouts or trend continuation strategies when you want the market to continue moving in the same direction.

 

 

Alternatively, if you believe the price will reverse when it reaches a certain price, you can place a limit order.

 

FXCM Basic Order Types

 

How to open an FXCM Account in 7 Easy Steps

 

To open an account with FXCM, Malaysians can follow these steps:

 

  1. ✅ Click the “Open an Account” button on the official FXCM website, typically located in the upper right corner of the homepage.
  2. ✅ Choose the type of account you wish to create, such as a CFD or Active Trader account.
  3. ✅ Include your name, email address, phone number, and other identification information in the required fields.
  4. ✅ Upload required documents such as a government-issued identification card and proof of residence. This is essential for identity verification and KYC (Know Your Customer) compliance.
  5. ✅ Read the terms and conditions, risk disclosure, and other legal documents carefully. Allow them to continue.
  6. ✅ Make your initial deposit using one of the available payment methods, such as bank transfer, credit card, or e-wallet.
  7. ✅ After your account has been approved and funded, you can download and configure your preferred trading platform, such as MetaTrader or Trading Station.

 

 

After configuring the platform, you can begin trading by selecting currency pairs, CFDs, or other FXCM-offered financial instruments.

 

How to Close an FXCM Account

 

To close a live trading account with FXCM, Malaysian traders can follow these steps:

 

  1. ✅ Contacting FXCM’s customer service via email, telephone, or live chat is the first step in closing your account.
  2. ✅ Express your desire to close your account. You might be asked for a reason, typically for record-keeping purposes.
  3. ✅ Ensure that all open positions have been closed and no pending orders remain.
  4. ✅ Begin the withdrawal of any remaining account funds. This may necessitate further verification steps.
  5. ✅ Once the account closure request has been processed, FXCM will send you a confirmation email or text message.
  6. ✅ Before closing your account permanently, you should review your trading history and save any pertinent documents for your records.

 

 

After completing the steps above, your account will be deactivated, and you will no longer have access to FXCM’s trading platforms.

 

 

What documents do I need to open an FXCM account?

To open an account, you’ll need a government-issued ID and proof of residency.

 

Does FXCM charge an account maintenance fee?

No, account maintenance fees are not charged by FXCM.

 

What happens to my open positions when I close my FXCM account?

Before you can close your account, you must close all open positions.

 

How long does receiving my funds after closing my FXCM account take?

The withdrawal can take up to two business days to process.

 

 

Pros and Cons FXCM Account Types and Features

 

✅ Pros❎ Cons
FXCM offers competitive trading conditionsFXCM offers limited account options
Several financial instruments can be traded using the CFD accountThe spreads can be wide on the CFD Trading Account

 

 

Do all FXCM accounts have the same features?

No, spreads and commissions, for example, can differ between account types.

 

Can I switch between account types?

Yes, you can change account types, but certain restrictions may apply.

 

 

How to open an FXCM Account in 7 Easy Steps

 

FXCM MAM / PAMM Features

 

FXCM provides PAMM (Percent Allocated Money Management) solutions only for Introducing and Referring Brokers (IBs and RBs). They are unavailable to self-traded individuals.

 

Key features of FXCM’s PAMM solutions include the following:

 

  • ✅ FXCM’s PAMM solutions are designed for Introducing and Referring Brokers, not for individual investors.
  • ✅ PAMM accounts typically provide investors with options for maximum risk diversification, although FXCM’s offerings are not readily accessible.
  • ✅ PAMM systems allow clients to invest their funds in a particular manner, but it is unclear how FXCM’s PAMM software operates.

 

 

However, although PAMM solutions are known for their optimized performance and efficient resource utilization, FXCM does not disclose the specifics of its PAMM solutions in these areas.

 

 

Does FXCM offer PAMM accounts?

Yes, FXCM offers PAMM solutions.

 

Can I become a money manager with FXCM?

No, FXCM does not currently offer money manager programs.

 

 

FXCM MAM PAMM Features

 

Social Trading with FXCM

 

FXCM’s social trading feature, powered by ZuluTrade, enables traders to copy top strategies directly to their accounts, covering a wide range of assets such as stocks, forex, and cryptocurrencies.

The unique Profit Sharing Model charges a 25% fee only on successful trades, making it a more cost-effective option than other platforms. ZuluRank and ZuluGuard, which evaluate and protect trader behavior, improve risk management.

The service is available to new and existing FXCM account holders, and the first three months are free of the monthly subscription fee of $30. FXCM offers a comprehensive, cost-effective, and risk-managed social trading experience.

 

 

How can I participate in social trading with FXCM?

You can connect your FXCM account to a compatible social trading platform.

 

Can I follow multiple traders in social trading?

Yes, to diversify your portfolio, you can follow multiple traders.

 

 

Social Trading with FXCM

 

 

FXCM Trading Platforms

 

FXCM offers Malaysian traders a choice between these trading platforms:

 

  • ✅ Trading Station
  • ✅ MetaTrader 4
  • ✅ ZuluTrade
  • ✅ Capitalise AI
  • ✅ TradingView Pro

 

 

FXCM Trading Station

 

Trading Station is FXCM’s proprietary platform that caters to Malaysian traders through extensive chart customization and a wide range of metrics, enabling informed trading decisions. It enables direct trading from charts, with price notifications for selected instruments.

Automation and direct access to trading analytics, news updates, and an economic calendar improve the user experience. Trading Station Web 2.0 ensures a responsive experience across devices.

 

FXCM Trading Station

 

FXCM MetaTrader 4

 

With integrated indicators, real-time asset quotes, and Expert Advisors for automated strategies, MetaTrader 4 (MT4) provides Malaysian traders with a comprehensive trading experience.

The MetaTrader market offers a variety of professional advisors and indicators to help traders improve their trading strategies. MT4, available in multiple languages, provides social trading via its interface and mobile application, empowering traders on the go.

 

FXCM MetaTrader 4

 

FXCM ZuluTrade

 

ZuluTrade is a global social trading platform that expands Malaysian traders’ horizons. It provides a variety of signal sources, allowing traders to replicate trades automatically.

Traders can diversify their trading strategies with ZuluTrade by accessing various signal providers catering to different trading styles and preferences.

 

FXCM ZuluTrade

 

FXCM Capitalise AI

 

Capitalise AI offers an innovative solution for AI-based strategy automation that caters to the needs of Malaysian traders. Traders can boost their productivity with code-free automation backed by analytical tools and real-time monitoring across desktop and mobile platforms.

 

FXCM Capitalise AI

 

FXCM TradingView Pro

 

Malaysian traders looking for all-in-one trading solutions will appreciate TradingView Pro, which integrates live trading with FXCM. TradingView is a social network for traders that offers real-time quotes, stock charts, and expert trading recommendations.

Traders can use this innovative platform to engage in demo and live trading, gaining valuable insights and improving their trading strategies.

 

FXCM TradingView Pro

 

Pros and Cons FXCM Trading Platforms

 

✅ Pros❎ Cons
FXCM offers proprietary and third-party platformsFXCM does not provide a desktop version of Capitalise AI
FXCM offers APIThe range of trading platforms could be overwhelming to beginners

 

 

Is automated trading supported on FXCM?

Yes, MetaTrader 4 supports automated trading via Expert Advisors.

 

Can I use custom indicators on FXCM’s platform?

Yes, both Trading Station and MetaTrader 4 support custom indicators.

 

 

Pros and Cons FXCM Trading Platforms

 

 

Which Markets Can You Trade with FXCM?

 

Malaysian traders can expect the following range of markets from FXCM:

 

  • ✅ Forex
  • ✅ Shares
  • ✅ Indices
  • ✅ Commodities
  • ✅ Cryptocurrencies

 

 

Financial Instruments and Leverage offered by FXCM

 

🔎 Instrument📌 Number of Assets Offered📍 Max Leverage Offered
📈 Forex451:400
📉 Shares200+1:20
📊 Indices151:200
🍎 Commodities101:4
🪙 Cryptocurrencies31:200

 

Pros and Cons FXCM Range of Markets

 

✅ Pros❎ Cons
FXCM offers over 45 forex pairs that can be tradedHigh leverage can be risky, especially for beginners
Malaysians can access global share CFDs with FXCMFXCM has a limited portfolio of instruments compared to other brokers

 

Broker Comparison for a Range of Markets

 

🔎 Broker🥇 FXCM🥈 GO Markets🥉 Fidelity Investments
📈 Forex✅Yes✅YesNone
Precious Metals✅Yes✅YesNone
📉 ETFsNoneNone✅Yes
📊 CFDs✅Yes✅YesNone
💱 Indices✅Yes✅YesNone
✳️ Stocks✅Yes✅Yes✅Yes
🪙 Cryptocurrency✅YesNoneNone
📌 OptionsNoneNone✅Yes
💡 Energies✅Yes✅YesNone
📍 BondsNoneNone✅Yes

 

 

 

Does FXCM offer options trading?

No, FXCM currently does not offer options trading.

 

Is gold trading available on FXCM?

Yes, gold can be traded as a commodity on FXCM.

 

 

Which Markets Can You Trade with FXCM

 

FXCM Fees, Spreads, and Commissions

 

✅ FXCM Spreads

 

FXCM presents varying spreads contingent upon the utilized account type, the specific financial instrument engaged, and the current market conditions on the trading day. The typical spreads that Malaysian traders can expect from FXCM are as follows:

 

🔎 Instrument🅰️ CFD Trading🅱️ Active Trader
📈 EUR/USD1 pip0.2 pips
📉 Tesla Motors, Inc.238 pips23 pips
📊 US Oil80.5 pips3.4 pips
💶 Bitcoin/US Dollar25975 points40 pips
🔢 XAU/USD1923 points30 pips
💹 Nasdaq 10015055 points1.8 pips

 

✅ FXCM Commissions

 

FXCM offers commission-free trading where only the spread is charged.

 

✅ FXCM Overnight Fees

 

FXCM applies overnight fees according to the financial instrument being traded, the trader’s position (buy or sell), the trading volume, and other factors. Malaysian traders can consider short-term strategies such as scalping to avoid overnight fees.

Furthermore, Muslim traders can avoid swap fees by converting their live trading account into an Islamic Account. However, this subjects them to commissions to offset the absence of overnight fees.

 

FXCM Deposit and Withdrawal Fees

 

Deposits are free of charge. However, withdrawals could be subject to fees, particularly when using foreign bank wire transfers. Bank wire withdrawals are subject to the following fees:

 

  • ✅ USD – 40 USD for accounts outside the United States and the United Kingdom.
  • ✅ EUR Non-SEPA Payments – 30 EUR for accounts outside the United Kingdom, France, Germany, or Italy.
  • ✅ GBP Non-BACS Payments – 30 GBP for accounts outside of the United Kingdom.

 

✅ FXCM Inactivity Fees

 

Malaysian traders should note that inactivity fees of $50 are charged annually when an account has been dormant for 12 consecutive months. This fee is charged until the account balance is depleted.

 

✅ FXCM Currency Conversion Fees

 

Specific mark-ups on the conversion rate are applied if a conversion is required for a deposit, withdrawal, or funds transfer. The subsequent conversion rate is based on the most recent purchase price.

The pip markup is calculated to the USD equivalent. If the trader’s original currency in the conversion is not USD, the markup will be automatically adjusted based on the prevailing exchange rate. The following are the typical conversion mark-ups per transferred amount to USD:

 

🔎 Amount📉 Mark-up
1️⃣ $0 to $9,999.00Converted using a 150-pip mark-up
2️⃣ $10,000 to $49,999.99Converted using a 100-pip mark-up
3️⃣ $50,000 to $99,999.99Converted using a 50-pip mark-up
4️⃣ $100,000 and moreConverted using a 10-pip mark-up

 

 

Pros and Cons FXCM Trading and Non-Trading Fees

 

✅ Pros❎ Cons
FXCM does not charge deposit feesFXCM charged currency conversion fees
FXCM offers commission-free tradingThe spreads on the CFD Account are wider than similar accounts from other brokers
The Active Trader account has lower spreads and can earn rebatesThe Islamic Account incurs commission fees

 

 

What is the average spread for EUR/USD on FXCM?

The EUR/USD average spread starts from 0.2 pips on the Active Trader and 1 pip on the CFD Trading Account.

 

Is swap-free trading available with FXCM?

Yes, FXCM provides swap-free accounts to qualified traders.

 

 

FXCM Fees, Spreads, and Commissions

 

 

FXCM Deposits and Withdrawals

 

FXCM offers Malaysian traders the following deposit and withdrawal methods:

 

  • ✅ Credit Card
  • ✅ Debit Card
  • ✅ CreditPay
  • ✅ Bank Wire Transfer
  • ✅ Skrill
  • ✅ Neteller

 

 

and many more!

 

 

How to make a Deposit with FXCM

 

To deposit funds to an account with FXCM, Malaysian traders can follow these steps:

 

  • ✅ Log in to your FXCM trading account via the official website or trading platform.
  • ✅ After logging in, navigate to the ‘Account’ tab and click the ‘Deposit Funds’ button.
  • ✅ FXCM accepts various payment methods, including bank transfers, credit/debit cards, and e-wallets. Choose the best option for you.
  • ✅ Enter the amount you want to deposit and any required payment information.
  • ✅ Double-check all the information to ensure it is correct, then confirm the deposit.

 

 

If your deposit is successful, you will be given a transaction receipt, which you should keep for your records.

 

 

How long do FXCM Deposits take?

E-wallets like Skrill and Neteller are typically instant, while credit/debit cards can be instant or take a few hours. On the other hand, a Bank Wire transfer can take up to 2 days.

 

Can I deposit in different currencies with FXCM?

Yes, FXCM accepts deposits in a variety of currencies, including MYR.

 

Is it safe to deposit with FXCM?

Yes, FXCM employs secure encryption methods in all of its transactions.

 

 

How to Withdraw from FXCM

 

To withdraw funds from an account with FXCM, Malaysian traders can follow these steps:

 

  • ✅ Use the official website or trading platform to access your FXCM account.
  • ✅ Select ‘Withdraw Funds’ from the ‘Account’ tab.
  • ✅ Select the withdrawal method you want to use. This is frequently used for depositing funds.
  • ✅ Enter the amount you want to withdraw.
  • ✅ Once all of the details have been verified, submit your withdrawal request.

 

 

You will receive a confirmation email or notification when the withdrawal process is initiated.

 

 

How long do FXCM Withdrawals take?

Some withdrawals are processed instantly, while others can take up to two days, depending on the withdrawal method.

 

Are there any withdrawal limits with FXCM?

Yes, there are withdrawal limits, but Malaysian traders are not subject to these on local payment methods.

 

How are withdrawals taxed with FXCM?

FXCM does not withhold taxes; the trader must report earnings.

 

 

FXCM Deposits and Withdrawals

 

Broker Comparison – Deposit and Withdrawals

 

🔎 Provider🥇 FXCM🥈 GO Markets🥉 Fidelity Investments
⏰ Minimum Withdrawal TimeInstantInstantInstant
⏱️ Maximum Estimated Withdrawal TimeUp to 2 working days1 to 3 business daysBetween 5 to 7 days
⏲️ Instant Deposits and Instant Withdrawals✅Yes✅Yes✅Yes

 

FXCM Deposit Currencies, Deposit and Withdrawal Processing Times

 

Payment Method🪙 Accepted Currencies💵 Min Deposit💶 Max Deposit💷 Min Withdrawal
💴 Credit CardEUR, USD, GBPNone30,000 CCY within one monthNone
💵 Debit CardEUR, USD, GBPNone30,000 CCY within one monthNone
💶 CreditPayEUR, USD, GBPNone30,000 CCY within one monthNone
💷 Bank Wire TransferEUR, USD, GBPNone30,000 CCY within one monthNone
💳 SkrillEUR, USD, GBP50 units20,000 unitsNone
💰 NetellerEUR, USD, GBP50 units20,000 unitsNone
💴 Klarna.EUR50 EUR5,000 EURNone
💵 Rapid TransferEUR, GBP50 EUR, GBP5,000 EUR, GBPNone
💶 Local Bank Transfer PhilippinesPHP2,500 PHP250,000 PHPWithdrawal not supported
💷 Local Bank Transfer VietnamVND25,000 VND1,000,000,000 VNDWithdrawal not supported
💳 Local Bank Transfer LATAMMXNNoneNoneWithdrawal not supported
💰 Local Bank Transfer MalaysiaMYRNoneNoneWithdrawal not supported
💴 Local Bank Transfer IndonesiaIDRNoneNoneWithdrawal not supported

 

Pros and Cons FXCM Deposits and Withdrawals

 

✅ Pros❎ Cons
FXCM offers local deposit and withdrawal methods for Malaysian tradersFXCM charges withdrawal fees

 

 

Is there a minimum withdrawal amount with FXCM?

Yes, FXCM imposes withdrawal minimums on certain payment methods. However, Malaysians are not subject to these when they withdraw using local bank transfers.

 

Are there any fees for withdrawals with FXCM?

Yes, FXCM charges withdrawal fees.

 

 

Pros and Cons FXCM Deposits and Withdrawals

 

FXCM Education and Research

 

FXCM Education

 

FXCM offers the following Educational Materials to Malaysian traders:

 

  • ✅ Trading Guides
  • ✅ Trading Tools
  • ✅ Top Reads
  • ✅ Free Online Live Classroom

 

 

Research and Trading Tool Comparison

 

🔎 Provider🥇 FXCM🥈 GO Markets🥉 Fidelity Investments
📈 Economic Calendar✅Yes✅Yes✅Yes
📉 VPS✅Yes✅YesNone
📊 AutoChartistNone✅YesNone
💹 Trading View✅Yes✅YesNone
📈 Trading CentralNone✅YesNone
📉 Market Analysis✅Yes✅Yes✅Yes
📊 News Feed✅Yes✅Yes✅Yes
💹 Blog✅Yes✅Yes✅Yes

 

Pros and Cons FXCM Education and Research

 

✅ Pros❎ Cons
FXCM offers an unlimited demo accountFXCM does not have AutoChartist or Trading Central

 

 

Is there a research section on the FXCM platform?

Yes, the research section is under “Learn to Trade” and “Market Analysis.”

 

Does FXCM offer webinars?

Yes, FXCM offers free online trading courses and webinars.

 

 

FXCM Education and Research

 

FXCM Customer Support

 

⏰ Operating Hours24/7
🤝 Support Languages✅Yes
🥰 Live Chat✅Yes
💌 Email Address✅Yes
☎️ Telephonic Support✅Yes
5️⃣ The overall quality of FXCM Support4/5

 

Pros and Cons FXCM Customer Support

 

✅ Pros❎ Cons
Customer support is available across multiple channelsCustomer support does not operate 24/7

 

 

Is there a FAQ section on the FXCM website?

Yes, FXCM’s website includes a comprehensive FAQ section.

 

Does FXCM offer support in multiple languages?

Yes, FXCM provides customer service in a variety of languages.

 

 

FXCM Customer Support

 

Rating of FXCM ‘s Main Features

 

📈 Order Execution4/5
📉 Commissions and Fees4/5
📊 Range of Markets3/5
💹 Variety of Markets4/5
⏱️ Withdrawal Speed4/5
🥰 Customer Support4/5
💻 Trading Platform5/5
🖍️ Education4/5
📌 Research5/5
📍 Regulation5/5
📲 Mobile Trading4/5
💯 Trust Score95%

 

Rating of FXCM 's Main Features

 

FXCM VPS Review

 

FXCM provides Virtual Private Server (VPS) solutions to Malaysian traders to improve their trading capabilities. The FXCM VPS offers specific benefits that can help with more efficient Expert Advisor (EA) trading.

FXCM provides two distinct VPS options, each tailored to specific trading preferences and needs:

 

Liquidconnection.com

 

  • ✅ Memory capacity: 2560 MB
  • ✅ 100 GB Disk Space
  • ✅ Windows Server 2019, 64-bit operating system

 

 

This option offers a balanced memory and disk space configuration, making it ideal for traders looking for a dependable VPS solution with moderate resource allocation.

 

BeeksFX

 

  • ✅ Memory size: 4096 MB
  • ✅ SSD Disk Space: 50 GB
  • ✅ Windows Server 2019, 64-bit operating system

 

 

The beeksfx.com VPS provides increased memory allocation and the benefits of SSD storage for traders with more sophisticated trading strategies or those who require higher memory capacity.

 

 

Is the FXCM VPS service free?

No, FXCM does not provide its VPS service for free; pricing information is available on their website.

 

What operating systems are compatible with FXCM’s VPS?

FXCM’s VPS supports Windows Server 2019, 64 Bit.

 

 

FXCM VPS Review

 

FXCM Trading Signals

 

 

FXCM provides Free Forex Trading Signals that offer actionable trade ideas based on technical and fundamental analysis. These signals guide traders on entry and exit points, enhancing risk management and trade execution.

FXCM’s signals remove uncertainty from trading decisions and promote consistency. They are available for 40 currency pairs and come with entry price suggestions, stop-loss, and take-profit levels. Traders can enjoy these benefits through a 14-day trial for Live Accounts.

 

 

How do FXCM’s trading signals work?

The trading signals provided by FXCM provide actionable trade ideas based on technical and fundamental analysis.

 

How many currency pairs are covered under FXCM’s trading signals?

The trading signals provided by FXCM cover 40 different currency pairs.

 

FXCM Trading Signals

 

FXCM Cashback Rebates Features and Conditions

 

The FXCM Rebate Program is designed for active traders, with different tiers of rebates based on monthly trading volume.

To be eligible, traders must have an existing FXCM account or open a new one and meet a monthly notional volume requirement of USD 10 million. Furthermore, Forex, stocks, commodities, cryptocurrencies, and indices are among the trading instruments covered by the program.

Rebates are based on the USD notional volume achieved during a calendar month. Rates vary according to tier and type of trading instrument.

The pay-out per million USD for Forex, Shares, Commodities, Cryptocurrencies, and Baskets ranges from $5 to $25, depending on the tier. With some exceptions, the rebate for Indices is generally $3 per million USD.

In addition, FXCM reviews the trading volumes at the end of each month and calculates the rebates, which are paid within 15 business days of the following month. The account must be open, active, and not in dispute or default to receive the rebate.

For example, if a trader reaches a notional volume of $400 million in EUR/USD, they will be classified as Tier 5 and receive a rebate of $25 per million, for a total of $10,000.

In contrast, if a trader achieves a notional volume of 350 million in the SPX500, they will receive $3 per million for a total rebate of $1,050.

 

 

What are the requirements to qualify for FXCM cashback rebates?

You must meet a monthly notional volume requirement of USD 10 million.

 

When are FXCM’s rebates paid?

FXCM rebates are issued within 15 business days of the following calendar month.

 

 

FXCM Rebate Program

 

FXCM Web Traffic Report

 

🌎 Global Rank81,918
🚩 Country Rank29,205
📈 Category Rank195
📉 Total Visits663.1K
📊 Bounce Rate49.26%
4️⃣ Pages per Visit3.58
⏲️ Average Duration of Visit00:01:32

 

FXCM Web Traffic Report

 

FXCM Best Countries by Traders

 

🔎 Country📉 Market Share
1️⃣ United Kingdom14.7%
2️⃣ United States8.53%
3️⃣ Australia7.41%
4️⃣ Netherlands4.81%
5️⃣ Vietnam4.54%

 

FXCM’s Current Expansion Focus

 

FXCM is expanding across Europe, Asia, Africa, Australia, and other regions.

 

Countries not accepted by FXCM

 

FXCM does not accept traders from these countries:

 

  • ❎ United States
  • ❎ Russia
  • ❎ Iran
  • ❎ Turkey
  • ❎ Ukraine

 

 

Popularity among Malaysian traders who choose FXCM

 

FXCM is one of the Top 30 Forex and CFD brokers for Malaysians based on flexible trading solutions, local deposit and withdrawal options, and various financial instruments that can be traded using powerful trading platforms.

 

 

Is FXCM offered in my country?

FXCM operates in several countries, but there are some geographical restrictions. However, FXCM is available in Malaysia.

 

Can I use FXCM if I am traveling abroad?

Yes, you can access your FXCM account from anywhere, but be mindful of any local regulations.

 

 

FXCM Best Countries by Traders

 

FXCM vs GO Markets vs Fidelity Investments – a Comparison

 

🔎 Broker🥇 FXCM🥈 GO Markets🥉 Fidelity Investments
📈 RegulationFCA, ASIC, CySEC, FSCAASIC, FSA Seychelles, FSC Mauritius, CySECFINRA, SEC
📉 Withdrawal Fee✅YesNoneNone
📊 Demo Account✅Yes✅Yes✅Yes
💶 Min Deposit230 MYR600 MYR5 MYR
💹 SpreadFrom 0.2 pips EUR/USDFrom 0.0 pipsNone
💴 CommissionsOnly the spread is chargedFrom US$2.50$0 to $0.03
🖇️ Order ExecutionMarketInstantNone
🎁 No-Deposit BonusNoneNoneNone
🪙 Cent AccountsNoneNoneNone
↪️ MYR Deposits✅YesNoneNone
➡️ MYR AccountNoneNoneNone
⏰ Customer Service Hours24/524/524/7
🔟 Retail Investor Accounts1215
☪️ Islamic Account✅YesNoNo
📉 Minimum Trade Size0.01 lots0.01 lots1 lot
📈 Maximum Trade Size50 million per trade on Forex250 lotsNone
⌚ Minimum Withdrawal TimeInstantInstantInstant
⏲️ Maximum Estimated Withdrawal TimeUp to 2 working days1 to 3 business daysBetween 5 to 7 days
⏰ Instant Deposits and Instant Withdrawals✅Yes✅Yes✅Yes

 

FXCM vs GO Markets vs Fidelity Investments - a Comparison

 

FXCM Broker Alternatives

 

Alternative Broker Options for FXCM include:

 

  • 🥇 Pepperstone is known for its cTrader platform, which has an intuitive interface and advanced charting tools, distinguishing it from FXCM, which focuses on MetaTrader 4. The platform also has extremely low spreads, appealing to scalpers and high-frequency traders. Pepperstone also offers social trading options, such as compatibility with Myfxbook and ZuluTrade, allowing traders to replicate successful strategies. The platform is regulated by the Australian Securities and Investments Commission (ASIC) and the Financial Conduct Authority (FCA) in the United Kingdom, adding an extra layer of security.

 

  • 🥈 AvaTrade sets itself apart with its AvaOptions feature, which enables more complex trading strategies involving options. AvaProtect, a one-of-a-kind risk management tool that provides loss protection for a set period for a small fee, is also available on the platform. AvaTrade offers a diverse portfolio of assets such as cryptocurrencies, stocks, indices, and commodities. For Muslim traders in Malaysia, the platform provides Sharia-compliant Islamic accounts.

 

  • 🥉 On the other hand, Alpari is well-known for its Percentage Allocation Management Module (PAMM) accounts, which enable traders to manage multiple accounts via a single platform. Like social trading, the Alpari CopyTrade feature allows traders to mimic the strategies of successful traders. Alpari also provides structured products and investment funds, allowing asset diversification. High-leverage options are also available on the platform, which can be advantageous or risky depending on the trader’s strategy.

 

 

FXCM Broker Alternatives

 

FXCM Awards and Recognition

 

FXCM received the following recent awards and recognition:

 

  • ✅ Best in Class in 2025 for Algo Trading, MetaTrader, Professional Trading, Social Copy Trading, Platforms, and Tools.
  • ✅ Most Transparent Broker Globally in 2022, awarded during the Global Forex Awards.
  • ✅ Broker of the Year in 2022, awarded during the Ultimate Fintech Awards.
  • ✅ Best Forex Trading Platform in 2021, awarded during the Shares Awards.
  • ✅ Best Trading Platform in 2021, awarded during the Ultimate Fintech Awards.
  • ✅ Best Forex Mobile Trading Platform Globally in 2021, awarded during the Global Forex Awards.

 

 

and many more!

 

 

FXCM Awards and Recognition

 

Our Experience with FXCM

 

Our extensive experience with FXCM has revealed it to be a solid and dependable trading platform, especially for traders interested in forex, CFDs, and social trading.

Furthermore, the platform’s dedication to transparency can be seen in its monthly execution reports, which include detailed statistics on slippage and trade execution quality.

In addition, FXCM’s social trading feature, powered by ZuluTrade, allows novice and experienced traders to easily copy trades from experienced traders, making it an excellent choice for novice and experienced traders.

 

FXCM Trading Platform

 

FXCM’s trading platform is extremely versatile, with various features that cater to various trading styles. In our testing, the platform received Best in Class for Platforms and Tools, Professional Trading, Algorithmic Trading, and Social Copy Trading.

FXCM has algorithmic trading solutions to meet your needs, whether you are a beginner using Capitalise.io or an advanced Python coder. The platform also supports MetaTrader 4 and has its own Signals market, giving traders various ways to execute trades.

Lastly, the user interface is simple, and the platform offers many educational resources to help traders make informed decisions.

 

Quality of Customer Service

 

FXCM’s customer service is excellent, with support available 24 hours a day, seven days a week via live chat, email, and phone. The support team is knowledgeable and quick to resolve issues, which is critical for traders who need assistance immediately.

The platform also includes a comprehensive FAQ section that answers frequently asked questions, saving traders the time and effort of contacting customer service for minor issues.

Furthermore, our interactions with their customer service have been consistently positive, reinforcing the platform’s reputation for providing excellent customer service.

 

FXCM Response Time

 

🔎 Support Channel⏲️ Average Response Time⌚ User-based Response Time
☎️ Phone5 – 10 minutes6 minutes
💌 Email24 hoursSame-day
🥰 Live ChatInstant (bot)Instant, 5 minutes for agent
💻 Social Media1 hour10 minutes
💖 Affiliate24 hoursSame-day

 

 

Does FXCM sponsor any events or teams?

FXCM does not currently disclose sponsorship information.

 

Does FXCM have any partnerships with trading tools or platforms?

Yes, FXCM has collaborations with several third-party trading tools and platforms.

 

 

Our Experience with FXCM

 

Recommendations according to our in-depth review of FXCM

 

  • ✅ While FXCM offers a wide range of trading instruments, adding more options in commodities, indices, and possibly even bonds could attract a broader user base.
  • ✅ More transparent information about trading fees spreads, and other costs can help traders make more informed decisions.
  • ✅ Providing more account types with varying fee structures and benefits may allow you to cater to a broader range of traders, from beginners to professionals.

 

 

Finally, Implementing a more personalized customer support system, perhaps with dedicated account managers for high-volume traders, could improve the overall customer experience.

 

Recommendations according to our in-depth review of FXCM

 

FXCM Customer Reviews

 

🥇 Great Support.

While it did take some time to address technical issues that arose after the FXCM app update, the persistence of their team prevailed. I was content to wait once I understood the complexities involved. – Fauzi Baxter

 

 

🥈 Impressed.

I am thoroughly impressed by the support team’s exceptional responsiveness, patience, and willingness to assist. While I hope for a live chat option when the bot is engaged, I acknowledge the ongoing improvements and value the personal touch in addressing non-simple queries. – Liyana Sullivan

 

 

🥉 Incredibly Helpful.

Initially hesitant about interacting with a bot, I later discovered the convenience of being transferred to a human agent, which was incredibly helpful. This experience made me realize that bots effectively handle routine queries, freeing valuable time for your dedicated agents. – Emily Ismail

 

FXCM Customer Reviews

 

FXCM Pros and Cons

 

✅ Pros❎ Cons
FXCM offers a suite of advanced trading toolsFXCM offers fewer base currencies than competitors
Monthly execution reports are published in detailWhile the platform is user-friendly, it may lack some advanced features that professional traders require
FXCM has an established reputation thanks to its affiliation with Jefferies FinancialFXCM provides a lot of leverage, which can be dangerous for inexperienced traders
FXCM offers commission-free tradingSome platforms, such as ZuluTrade, are only available in certain regions

 

 

FXCM Risk Warning and Disclaimer for Traders:   Foreign exchange trading on margin is high-risk and unsuitable for all investors. A significant amount of leverage can work both for and against you.

Before you decide to trade foreign exchange, consider your investment goals, experience level, and risk tolerance. You may lose some or all of your initial investment; therefore, you should not invest money you cannot afford to lose.

Therefore, you should be aware of all the risks associated with currency trading and seek the advice of an independent financial advisor if you have any concerns.

 

 

Our Review Methodology:   For each of our broker evaluations, we investigate, evaluate, analyze, and compare what we feel to be the most crucial criteria to consider when selecting a broker.

Based on our findings, this evaluation comprises positives, disadvantages, and an overall score. We want to assist you in locating the ideal broker for your requirements.

Our broker review should not be considered financial advice. However, traders are urged to seek professional financial advice before making investment decisions.

 

 

Investor Warning: Foreign currency trading on margin is associated with an elevated risk and may not be appropriate for all Malaysian investors.

Before engaging in foreign currency or Contract for Difference (CFD) trading, you must evaluate your investing goals, expertise, appetite for risk, and willingness to be exposed to risk. In addition, you should not start investing capital you cannot afford to lose because you could lose part of your original investment.

 

 

In Conclusion

 

FXCM is a reliable trading platform providing a wide range of features to novice and experienced traders. Our research indicates that the platform’s integration with MetaTrader 4 and its proprietary Trading Station provides users with a versatile trading environment.

Furthermore, the availability of social trading, powered by ZuluTrade, adds another layer of convenience for those who prefer to stick to tried-and-true trading strategies.

In our experience, customer service is responsive but could be improved by providing more personalized assistance.

The Rebate Program is especially noteworthy, rewarding active traders based on trading volume, a feature not found on many other platforms. VPS services provide EA traders with flexibility and dedicated resources, which can be a significant advantage.

However, while FXCM provides various educational resources, they could be more comprehensive to serve beginners better. Furthermore, the platform could benefit from more diverse account types to meet the varying needs of traders.

Overall, FXCM provides a solid trading experience that is supported by a variety of features and tools that can meet the needs of the majority of traders.

In addition, its technological strengths, diverse range of tradable assets, and unique features such as the Rebate Program position it as a strong contender in the trading platform landscape.

As a result, it is a platform worth considering for those looking for dependability, variety, and the chance to earn rebates on their trades.

 

 

Frequently Asked Questions

 

How do I open an FXCM account in Malaysia?

You can open an account online by submitting the necessary identification documentation and completing the application form.

 

What is the minimum deposit for FXCM Malaysia?

A standard account with FXCM Malaysia requires a minimum deposit of 230 MYR / $50.

 

What types of accounts can I open with FXCM Malaysia?

You can open a CFD or Active Trader Account. FXCM also offers a free demo account and an Islamic Account for Muslim traders.

 

Does FXCM have Nasdaq 100?

FXCM offers Nasdaq under the symbol “NAS100” as a CFD on Indices with bid/ask spreads starting at 1 pip.

 

Is FXCM Safe or a Scam?

With a trust score of 95%, FXCM is a safe broker for Malaysians.

 

What trading platforms does FXCM Malaysia offer?

FXCM Malaysia provides a variety of platforms, including MetaTrader 4 and its own Trading Station.

 

Is FXCM regulated?

Yes, FXCM is regulated. The FSCA, CySEC, ASIC, and FCA all regulate FXCM.

 

Are there any customer reviews for FXCM Malaysia?

Yes, customer reviews are available on various Forex forums and review websites.

 

How long does it take to withdraw from FXCM?

Withdrawals can be instant or take up to two business days.

 

Does FXCM have VIX 75?

No, FXCM does not offer the Volatility 75 Index.

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